The successful enterprise technique builds on relationships

This weblog entry was written for, Ideas for Journalists in 2020  from different Knight Worldwide Journalism fellows.

The dropping technique that seeks mass audiences and mass promoting as measured by distinctive customers and web page views has led many media to chase clicks with ever-more sensationalistic content material about celebrities, sports activities figures, imprudent politicians and intercourse scandals.

These websites will proceed to lose income and viewers to the search and social platforms, in addition to credibility and trustworthiness.

For those who construct a relationship together with your viewers, they’re extra possible to develop into loyal, to belief your work, to advocate your work, and to be prepared to pay to help your mission. The whole viewers will likely be smaller, and the share prepared to pay to your content material may be within the single digits, however this public-service, user-focused technique builds belief and credibility for the long run. Examples are Mediapart in France, in Spain, Animal Politico in Mexico and The Texas Tribune within the U.S.

Versión en español

Right here’s a tip: construct your electronic mail subscriber record. This fashion you personal a relationship together with your customers, and you’ll keep away from utilizing the search and social platforms as an middleman. Tailor newsletters for these electronic mail subscribers in keeping with their pursuits and tastes. Different examples of relationship ways embody crowdsourced tales, face-to-face and on-line occasions, reader polls, crowdfunding and WhatsApp and Telegram group chats. Learn extra, in Spanish, about how two web sites are monetizing their electronic mail newsletters. 


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